We’re excited to share a major milestone:
We’re now using our own Pharmacy Benefit Manager (PBM) solution—for ourselves.
That’s right, the same powerful platform we offer our clients is managing our pharmacy benefits.
Why? Because we believe in leading by example.
We built this PBM to deliver transparency, control, and smarter cost saving—and now we’re proving it in real time, on our own terms.
Prescription Coverage & Pharmacy Directories
💡Tip: Press Ctrl + F to search these documents for a medication,
or find a pharmacy by city or zip code.
Formulary (Covered Drug List) – Find out which medications are covered, their tier levels, and any prior authorization requirements.
North Scripts Exclusive (NSE) Specialty Medications – We have elected to use North Scripts, a home delivery partner, for fulfillment of certain specialty prescriptions. Covered prescriptions are listed here.
Nationwide Pharmacy Directory (Effective starting 10-01-25) – A complete list of network pharmacies across the U.S., including major chains like Costco, CVS, Good Neighbor Pharmacy, Kroger, Meijer, Sam’s Club, Walgreens, and Walmart.
Mail-Order Resources & Reimbursement Forms
Birdi Home Delivery Informational Flyer – Learn more about home delivery of your maintenance medications through Birdi, one of our home delivery pharmacy partners.
Birdi Online Enrollment Form – Use this link to sign up online for home delivery of your maintenance medications through Birdi's website.
Birdi PDF Enrollment Form – If you prefer to complete a paper form to sign up for home delivery of your maintenance medications, you have the option of completing and returning this PDF enrollment form via mail.
Alternative Sourcing Mail-Order Enrollment Form – Sign up for home delivery from North Scripts, our international pharmacy partner, to get the lowest price on some high-cost medications.
Alternative Sourcing Mail-Order Guide – An overview of how North Scripts Home Delivery works.
Prescription Reimbursement Form – Submit this form with receipts to request reimbursement for covered medications you paid for out of pocket.
Member Rights & Privacy Forms
Patient Rights & Responsibilities – Learn about your rights and protections as a member.
Protected Health Information (PHI) Disclosure Form – Authorize the sharing of your private health information with a designated person or organization.
Appointment of Representative Form – Grant permission for another person to act on your behalf in benefit-related matters.
Grievance Form – Submit a formal complaint if you need an issue addressed.
Get More From Your Benefits
Save time & money with the right care – Choosing the right place for your care can have a huge impact on your out-of-pocket cost.
Get a glucometer with $0 copay – If you have diabetes and need to track your blood sugar levels, take a copy of this to the pharmacy when you fill your next glucometer prescription.
Member Portal Registration Guide – Access the Member Portal using this step-by-step guide.
Member Portal Overview – Easy sneak peek inside the Member Portal.
As an enrolled member, you now have access to the Member Portal, where you can:
✅ Check your medication cost-sharing details
✅ Track claims and reimbursement requests
✅ Locate network pharmacies
✅ Compare medication costs at different pharmacies
…and more
📞 Need Assistance? Contact your human resources team for help navigating your benefits.
